[DENIM WORKS]

A brand centered on selvedge denim <KURASHIKI ORDER JEANS> woven by an old-fashioned shuttle loom.
Authentic, tailor-made jeans that create designs from individual patterns are highly regarded overseas for their technology and epoch-making system.
A silhouette carefully selected from the "master pattern" cultivated in custom jeans.

[Selvedge stretch denim] The appearance is almost the same as 100% cotton selvedge denim, but a little stretch is added to make jeans more comfortable and easy to wear.

[Selvedge] is

A denim cloth woven using an old-fashioned shuttle loom, and has a characteristic called "ears" at both ends of the cloth.
The part of the ear that is attached so that the edges of the dough do not fray.
The ears of jeans made from the side of the original fabric, which are mainly used for out seams.

When you use jeans made with selvedge denim as a product, basically the hem is folded back and it looks like the image.
This white and red part is the characteristic of the selvage denim called "red ear".

Material

Cotton: 97%, 3% polyurethane

Leather Label: Sheep Leather

Made in Japan

Shorten the jeans is free of charge with chain stitches.
If you would like this service, please measure carefully, and EMAIL US know your desired inseam length.

COVID-19 INFO

Our courier partners Kuroneko Yamato Japan (UPS will take over, once the package arrives in your country) and Aus Post are currently operating as normal. However, delivery may take longer than usual to arrive depending on your shipping location.
Please email us at info@kazuna.com.au to check on your order or for general inquiries.



FAQS

 

WHEN IS MY ORDER SHIPPED?

We strive to ship orders as soon as possible, usually within a few days.

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

We will send you a 'dispatch confirmation' email as soon as your package has been collected. This email will also contain your tracking number.

WILL I BE CHARGED ADDITIONAL TAXES OR DUTY?

Customers are responsible for all import duties and tax charges that may be applied by their local customs office for delivery to their country. Any Import duty or tax charges are out of our control.

IS MY PACKAGE INSURED?

We insure all packages during the time they are in transit until they are delivered to you. We require a signature for any goods delivered, at which point responsibility for the package passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package. Please note, customers are responsible for insuring any return package to us.

CAN I CHANGE MY DELIVERY ADDRESS AFTER THE ORDER WAS PLACED?

Provided the item has not been collected by our courier, we will do our best to update your preferred address, but we cannot guarantee. Please contact us as soon as possible support@kazuna.com.au. Once the item has shipped, we are unable to change the delivery address.

CAN I HAVE MY ORDER DELIVERED TO AN ADDRESS DIFFERENT TO MY BILLING ADDRESS?

Yes, you can select a separate delivery address from your billing address at the checkout. If you are shopping with us for the first time, we reserve the right to ship your first order to your billing address (rather than an alternative shipping address).

WHAT HAPPENS IF NOBODY IS ABLE TO SIGN FOR MY ORDER?

Aus Post will leave a card to say they were unable to deliver and that the package will be held at your local post office. UPS will leave a card to say they were unable to deliver and they will try again 2 more attempts. If the 3rd delivery attempt is unsuccessful, they will leave a card asking you to contact them and rearrange a delivery at a time or address you will be available.

DO I HAVE TO PAY FOR MY RETURN?

Yes, customers are responsible for the cost of shipping returns back to us. If you have requested an exchange, we will ship the replacement item(s) back to you at your cost. (Please refer to Return/Refund Policy)

WILL I BE CHARGED TAX OR DUTY ON MY REPLACEMENT ITEM?

We mark all replacement shipments as ‘exchange’ or ‘replacement’ with ‘no commercial value’, on the basis taxes would have been paid on the original order. In the unlikely event that your local authorities request taxes on the replacement item, we recommend that you dispute these charges with them directly.

If we've not answered your question above, please email support@kazuna.com.au

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